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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Ashley Lee

Ashley Lee

March 7, 2025

5  out of  5
rating by Ashley Lee
"I cannot put into words how much I love and appreciate Tracy Tucker and everything she does for her customers and her teammates. Tracy truly cares so much for her team, that it allows us all to continue to come to work every day and give it our absolute best for customers. As teammates we are here each day to help our customers with the best customer service. Stop by and see us and then you will understand how great this office truly is!! Thank you, Tracy for everything you do for your offices and your community."
We responded:
"Ashley Lee! Thanks to your heartfelt review, I am typing this response through tears. It's great to hear the positive impact I'm having on my team, customers, and community. ❤️ Surrounded by these amazing people, how could I feel anything but grateful and blessed! I am so proud of our team and the exceptional service we provide to our customers in the surrounding communities as well. Thank you so much for sharing your experience! "
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102.7 KPGZ

March 7, 2025

5  out of  5
rating by 102.7 KPGZ
"Tracy and her team are a great business partner! They are very knowledgable and helped us set up and maintain our life insurance policies. Highly recomended!"
We responded:
"Brian, thank you for the 5 Star Review! We love helping families protect what's most important to them and prepare for the unexpected! We appreciate your business. 😊 "
Profile photo of Connie Lancaster

Connie Lancaster

March 7, 2025

5  out of  5
rating by Connie Lancaster
"I have a 2016 Hyundai and there are a lot of companies that will not insure them due to the probability of being stolen. I found out from Ashley that State Farm was now willing to insure my vehicle so I had her give me a quote. The quote was apples to apples with my expiring policy and the premium was half what my renewal premium was. By moving my coverages from Auto-Owners to State Farm saved me $1,700 annually. Thank you Ashley for all of your help. You did a great job."
We responded:
"Connie, I love success stories where we take great care of our customers and are saving them SO MUCH money!! Thank you for sharing! 😊 "
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Rick Strawn

March 6, 2025

5  out of  5
rating by Rick Strawn
"Chris Carver did an amazing job of explaining all my insurance options while clearly explaining each. He was fast, friendly and professional."
We responded:
"Rick, thank you for taking time to share your experience and give our office a 5 Star review!! I'm so glad Chris was able to give you great customer service...he's one of our best!! I look forward to meeting you soon. 😊 "
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Emma Ogden

February 28, 2025

5  out of  5
rating by Emma Ogden
"Tracy & her team are absolutely amazing and truly care about their customers. They are always happy to help and go to great lengths to answer any questions or concerns. Certainty the best Agent to work with in the Kansas City area!! 😀"
We responded:
"Emma, it was a pleasure working with you! If you ever move back to KC, let me know!! We will miss you! ❤️ "
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Caitlyn Draggoo

February 28, 2025

5  out of  5
rating by Caitlyn Draggoo
"They have such great costumer service willing to help you with anything you need or any questions you have, they made getting insurance the easiest and affordable for me highly suggest getting insurance with Tracy Tucker State Farm!"
We responded:
"Caitlyn, we appreciate the kind words and the 5 Star Review! We do our best to simplify the process and make sure our customers get the best price possible. I look forward to meeting you personally! "
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kenna giambalvo

February 27, 2025

5  out of  5
rating by kenna giambalvo
"Tracy Tucker is great! Always professional, responsive and cares about her clients. I love the hometown feel."
We responded:
"Kenna, thank you for the great review!! We love working with you and your family. ❤️ The community has been so welcoming to us, we try to give back wherever we can! "
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D O

February 25, 2025

5  out of  5
rating by D O
"Tracy was great she answered all our questions and let us choose the policy best for us. She went through every option for us. Her office helper Emma was helpful also. Highly professional. Would recommend to anyone even just to ask questions."
We responded:
"Dolores, thank you for the great feedback! Emma has been an amazing addition to our team! 😊 "
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Luther Moore

February 21, 2025

5  out of  5
rating by Luther Moore
"Very informative and responsive. They helped me every step of the way with the theft of my car. Excellent customer service."
We responded:
"Luther, we appreciate the kind words! Michael does a great job helping customers through the claims process. 😊 "
Profile photo of Christopher

Christopher

February 12, 2025

5  out of  5
rating by Christopher
"This is a great office with knowledgeable people, always willing to help!"
We responded:
"Christopher, thanks for the 5 Star review!! We aim to please!"
Profile photo of Chris Timmermans

Chris Timmermans

January 31, 2025

5  out of  5
rating by Chris Timmermans
"Tracy's team is great! Very proactive. They helped us navigate through the Liberty hail storm and made sure all our claims were promptly paid. They even optimized our coverage to make sure we were getting the best coverage at the lowest rates. Hands down the best State Farm agent we've had since the first agent we signed up with 35 years ago."
We responded:
"Chris, what an amazing review!! I am blessed to have such a caring team that works so hard to help our customers recover from the unexpected. We appreciate the many years you've been with State Farm and I personally look forward to taking care of you for years to come! "
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Elvedina Tenic

January 29, 2025

5  out of  5
rating by Elvedina Tenic
"I benn wit Tracy only couple if years. We switched from a different insurance yo save so e money. No matter what questions you have one of her team mates response quickly. Today i met with Deja, to revie our policies and to see where we can safe some money. Deja is very friendly and professional explaind everthing in deatail. Thank you all for always beeing there."
We responded:
"Thank you for the great review! Deja does such a great job of making insurance easy to understand, and as affordable as possible by checking for every discount. We appreciate your loyalty and your referrals!"
Profile photo of Seth Pierce

Seth Pierce

January 28, 2025

5  out of  5
rating by Seth Pierce
"Chris Carver was excellent to work with. Very knowledgeable, and provided great coverage/rates. I would recommend to anyone shopping for insurance."
We responded:
"Seth, we love to hear how amazing our Team Members are!! Thank you very much for the great review. We look forward to serving you for years to come!"
Profile photo of Robert Querrey

Robert Querrey

January 24, 2025

5  out of  5
rating by Robert Querrey
"Amazing service!"
We responded:
"Robert, thank you so much for the five star review! We appreciate you and we appreciate this great review!"
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Kylie Storm

January 24, 2025

5  out of  5
rating by Kylie Storm
"I worked with Katie - she is absolutely the best! She was so helpful and found us the best plan!"
We responded:
"Thank you so much for the glowing review! We’re thrilled to hear that Katie was able to provide such excellent service and help you find the perfect plan. We agree—Katie is fantastic, and we’re lucky to have her on our team. If you ever need further assistance, we’re here to help!"
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JJ GARCIA

January 22, 2025

5  out of  5
rating by JJ GARCIA
"Had a great time meeting my new agent Tracy. She was very helpful making sure my home, auto and life insurance policies were up to date. I look forward to working with her and her team."
We responded:
"Thank you so much John! I enjoyed visiting with you, and I look forward to meeting Julie too! 😊 "
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ava rhoades

January 13, 2025

5  out of  5
rating by ava rhoades
"Yay!!!!!!!"
We responded:
"Ava, glad you're so excited to be with Tracy Tucker State Farm! We love having you as a customer! Thanks for the great review. 😊 "
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Betsy Shaw

January 12, 2025

5  out of  5
rating by Betsy Shaw
"Tracy has helped me a lot with my insurances and answered any questions I have asked. Great doing business with her ❤️"
We responded:
"It has been my pleasure sweet Betsy!! ❤️ "
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Howard Gowan

January 7, 2025

5  out of  5
rating by Howard Gowan
"Chris was patient, friendly, and very knowledgeable in helping me get a better price for insurance. I would recommend this State Farm office if you’re looking to change your auto insurance policy."
We responded:
"Howard, thank you so much for the great review! We enjoy having Chris on our team. Our customers have really enjoyed working with him! Let us know if there's anything else we can assist you with. "
Profile photo of Tracy Adams

Tracy Adams

December 18, 2024

5  out of  5
rating by Tracy Adams
"Michael was most helpful and concerned about our claim. He was very conscientious and stayed on top of all that needed and all that we needed help with. Recommend this office highly for State Farm insurance."
We responded:
"Thank you so much for your kind words and positive feedback! We're thrilled to hear that Michael provided the support and attention you needed throughout your claim process. Our team is dedicated to making sure our customers feel cared for every step of the way. We truly appreciate your recommendation and are always here to help with any of your insurance needs!"
Profile photo of Sarah Walsh

Sarah Walsh

December 16, 2024

5  out of  5
rating by Sarah Walsh
"I worked with Katie Backhaus and she was fantastic! Clear, friendly communication and helped me get the best rates for our new home purchase. Would highly recommend!"
We responded:
"Sarah, thank you for the Five Star Review! Katie has been a great addition to our team. We love hearing feedback on customer experiences with our office! 😊 "
Profile photo of Kevin Miller

Kevin Miller

December 5, 2024

5  out of  5
rating by Kevin Miller
"Deja was very friendly and helpful in upgrading my home coverage. She was also able to move my auto insurance over to State Farm which will save me a lot of money this year. Thank you!"
We responded:
"Kevin, thank you for letting us know about your great experience with our office, and with Deja. We love it when we can provide great coverage, service, and save you money! "
Profile photo of Noah Lee

Noah Lee

November 25, 2024

5  out of  5
rating by Noah Lee
"Zach was very helpful in getting me the best bundled auto and homeowners insurance rates! I was confused by other companies policies but Zach broke it all down for me and got me the best rate."
We responded:
"Noah, I am so glad Zach was able to explain everything in a way that makes sense. We try to uncomplicated the complicated! Thanks for the review!! "
Profile photo of Amanda George

Amanda George

November 25, 2024

5  out of  5
rating by Amanda George
"Zack and Alex were great! Made the process of adding a new vehicle easy for me."
We responded:
"Amanda, thank you for the great review! I'm glad my office was able to take great care of you on your recent purchase. Have a great week! 😊"
Profile photo of Rachel Barrett

Rachel Barrett

November 14, 2024

5  out of  5
rating by Rachel Barrett
"Deja is amazing, always answers my questions promptly and gets things done for me quickly. Thank you for all that you do!"
We responded:
"Rachel, thank you for the 5-Star Review! Deja is great at taking care of our customers and getting back to them right away! We appreciate you. 😊 "